General

Digitisation is the process of transforming information and data from a physical format to a digital one. Example: When a government Clerk 1 scans all physical copies of court documents, converts them to a PDF file and saves them on a government computer, that is digitisation. Digitalisation is the process of using digitisation to improve processes. Example: When a government Clerk 2 uploads all the scanned PDF files to an online cloud so that any authorised official can access them anytime, anywhere, that is digitalisation. In the above examples, both Clerk 1 and Clerk 2 have digitised a part of the courts’ processes, but Clerk 2 has digitalised the courts the more. Clerk 2 used digitisation to improve how things get done – digitalisation. Clerk 1’s job is necessary but it’s real impact is only revealed when Clerk 2 comes in. Also note that Clerk 2’s job does not exist without a Clerk 1 scanning the documents first. Digitisation is what enables Digitalisation to happen. Key difference between Digitisation and Digitalisation If you compare the two, you can see that Digitalisation has far more value than Digitisation. Digitisation is merely just making a digital copy of physical things. In the grand scheme of things, digitisation is an important first step to progress, but it does not guarantee it. The Passport Office digitalised its application processes by making it available online. If the Passport Office only scanned available physical documents into a digital format and stopped there, significant progress wouldn’t be actualised. Digitalisation therefore expands on Digitisation to create positive impact. This is where we move on to the 3rd thingie: Digital Transformation. Digital Transformation is the impact caused by digitalisation. Digitisation and Digitalisation are part of Digital Transformation. Example: Clerk 1’s job of scanning physical copies of the court documents is digitisation. When Clerk 2 uploads the digitised data to a cloud, he improves the business processes of the courts and that is digitalisation. The IMPACT all of these will have on our courts system is digital transformation. Now I want you to hold on to that word “IMPACT” and ask yourself what IMPACT the government’s digitalisation of the Passport Office alone has had. The digital transformation of the Ghana Passport Office has been a breath of fresh air to many that no longer have to pay their monthly salaries to middlemen, and it has been a pain in the neck for middlemen that are finding fewer ways to exploit eager applicants. This is the kind of digital transformation through digitisation and its ensuing digitalisation that the Vice President has been talking about for a while now. I heard him explain things further in his address at the opening of the Ghana Office of the World Business Angels Investment Forum (WBAF) on Tuesday 6th of August. That’s when I got it: It’s actually a local digital transformation revolution! #JackWhereAreYou gave us the launch of the nationwide digital address system. The Ghana Card or National ID Card has also been rolled out. It was only last week that I heard that our Mobile Money Payments Interoperability, that allows you to transfer money from one network to another, is the first in Africa of its kind. Justice Delivery allows for E-case tracking in the Law Courts. The Ports going paperless stole headlines for quite a while. Registrar General’s Department allowing for E-registration of companies is now a thing. I just spoke of the Passport Office’s digital transformation, and that of the Ministry of Tourism. Did I mention that the Lands Commission is going paperless too? With a click of a button you will soon be able to see who is registered as owner of any piece of land. All those issues of someone selling land many times over to different people might be gone soon enough. There is going to be a National Emergency Number that will be linked with all the emergency services. Police, Fire Service and others will be able to find a caller’s exact location so as to reduce response time, just like with 911 in the States. Procurement also going electronic, making all parts of procurement processes trackable online. Politics aside, all this should make you nod in affirmative gratification. A local digital transformation revolution is what I choose to call it when I realise that the digitisation process is going to affect all government institutions just like it took over the Ports and Harbours, the Passport Office, and the Ministry of Tourism. So far, digitalisation processes has led to measurable impacts in certain areas. For instance, the Vice President of Ghana, Dr. Mahamudu Bawumia, on Tuesday shared how revenue at the Ministry of Tourism has increased in folds since its digitisation process took place. The ensuing digitalisation of the Ministry of Tourism, particularly it’s payment systems, made it almost impossible to lose track of monies intended for the Ministry’s coffers. This is kind of the digital transformation that has been going on since Ghana’s Digitisation Agenda. And the World Bank approves! The World Bank loves the idea of National Digitisation The World Bank continues to pledge support for Ghana’s Digitisation Agenda because it understands the important role that technology plays in the daily lives of citizens of a developing country. Just one example of Mobile Money shows how the introduction of modern technology can transform how rural areas interact with other parts of Ghana on a daily basis. The World Bank’s Vice President for Africa, Hafez Ghanem, said earlier this year that we can use technology to “improve governance, to reduce corruption, to improve transparency among others; it is really a strong instrument in improving governance”. And he is right. The Ministry of Tourism example is enough proof of this. Cashless Currency is natural an effect of National Digitisation When there is such aggressive digitalisation in a region, you start to see the emergence and dominance of pure digital currencies. When I say digital currencies, don’t go as far as to think BitCoin and the like. Simply

The Acting Director of Public Affairs of Parliament, Ms. Kate Addo, announced last week Monday that plans to build a new 450-seat chamber for Parliament has been suspended. The 3-year construction was scheduled to commence by end of year. It is impossible to ignore the ensuing effects that the #DropThatChamber movement will have on all matters in the public AND private sector. My point revolves around the effects that recent happenings will have on others that look similar in the future. One word: Precedent (noun) Meaning (Cambridge): an action, situation, or decision that has already happened and can be used as a reason why a similar action or decision should be performed or made. Example: Some politicians fear that agreeing to the concession would set a dangerous precedent. That example sentence is actually ALSO from the Cambridge Dictionary. Check, I am not making that up. In this piece, I argue neither for the merit of the #DropThatChamber movement, nor do I dispute its validity. I try to be uncontroversial when it comes to matters like this because in politics, which is so not my forte, a debate for one side is usually span as an argument against the other, regardless of the line of reasoning. Let us stick to the facts. This remains an opinion piece. The Power of The People, in the Social Media Era Lawyer and civil rights activist, Pauli Murray, once said “One person plus one typewriter constitutes a movement”. That was the typewriter era. This this the era of Siri and Alexa. I bet she never imagined what 3 billion active social media users plugged into a World Wide Web can do in the 21st century. In this day and age, everyone has a voice. You can be the face of that voice or hide behind the avatar of some unnamed account to push an agenda. History has some lessons for us when it comes to social media backlash and how it is handled. It is arguably the most effective tool in the world. My other concern with the situation is how I did not clearly hear of how backroom dialogue and negotiating consensus with the opposition lead to the decision to drop the chamber. A lack of that might set the stage for how “action” of any kind is the way to get what you want from the government, as evidenced from the many videos on social media that threatened “action” on the government if they proceed with the chamber construction. The Camel’s nose The camel’s nose is a metaphor for any scenario where the permitting of a small, seemingly harmless act will open to door to other bigger, clearly undesirable actions. It is derived from a story where a camel sticks his nose into a man’s room, and the man thinks nothing of it for afterall it is only the nose. Later the camel pushes his head through. Before long the camel has its whole body in the man’s house and refuses to leave. The #DropThatChamber movement has a message that resonates well upon first listen. The movement is against the use of US$200M to build a bigger chamber for parliament when our developing nation has far more pressing matters on its agenda. The message is good. The activism is strong and on-going. Which is why I am not necessarily against the dropping of the chamber construction. I just do not want some proverbial camel to use this movement as its nose to come and worry Ghana. We like our peace. The government caving to #DropThatChamber might cause future opponents of any government’s action or policy, from any political party, NDC or NPP, to think “if the government caved once before in such and such a manner, they can cave again”. Also, when an ambitious government like our current one that has a lot of high-profile, capital intensive projects in its sights, including a very large National Cathedral that will surely be very costly as well as many daring development projects, where will it draw the line after another #DropThat movement? That brings me to The Principle of the Wedge. The Principle of the Wedge  In 1908, an English classical scholar named F. M. Cornford authored a short pamphlet called Microcosmographia Academica. In it, he briefly explained the Principle of the Wedge. “The Principle of the Wedge is that you should not act justly now for fear of raising expectations that you may act still more justly in the future — expectations which you are afraid you will not have the courage to satisfy. A little reflection will make it evident that the Wedge argument implies the admission that the persons who use it cannot prove that the action is not just. If they could, that would be the sole and sufficient reason for not doing it, and this argument would be superfluous.” Superfluous is the author’s too-known way of naming a present reaction or action as unnecessary when you know you cannot repeat things that same way in similar circumstances. He says raising the expectations of people by saying yes to them now, leading them to believe that you will say yes in future to a similar request, is not prudent in politics and it sets a bad precedent. The author is the one making that point, and yes, his writing is on politics, university politics. He called it “A Guide for The Young Academic Politician”. He also elaborates on The Principle of the Dangerous Precedent. The Principle of the Dangerous Precedent  The Principle of the Dangerous Precedent is that you should not now do an admittedly right action for fear you, or your successors, should not have the courage to do right in some future case, which, ex hypothesi, is essentially different, but superficially resembles the present one. Every public action which is not customary, either is wrong, or, if it is right, is a dangerous precedent. Every public action, which is not the usual that we have come to know, either is wrong or right. If it is wrong, then it should not have happened and should be condemned. If

My slow-clap recognition of the current dominance of Mobile Money has been quite clear, especially MTN Mobile Money. I mean, there is an exact point in time where an MTN showrunner thought “ok, we’ve conquered telecommunications, now let’s get into money transfers”. A man briefly wonders about these things, because there is an answer out there, as to the exact when. The exact why though I am fairly sure of; BECAUSE THEY CAN. When a brand gets so big, and so good at being so big, it can successfully cross business sectors utilising the right strategy. Such moves aren’t new. What happens when a waste management company like Zoomlion lingers into banking? Wait. Jospong did that, with OmniBank, now OmniBSIC. I can cite other examples, like the disrupting emergence of the largely successful Royal Drinks and Awake Mineral Water by Kasapreko, a formerly solely alcoholic beverage-producing company. These new ventures had already existing and tough competition. Success therefore depends on STRATEGY. It is generally concluded that Coca Cola, a company not known to make mistakes, at all, eventually failed at maintaining the bold entry of its Dasani Mineral Water into the bottled water market as a result of bad strategy. Strategy is therefore everything when it comes to big moves like what Facebook is attempting. Facebook launches Libra. On 18th June, 2019, Facebook, the American social media conglomerate, launched Libra, a cryptocurrency. It’s still a pretty bold step to venture into virtual currency for a company that got the world addicted to virtual likes. Fun fact The name Libra is also the seventh astrological sign in the Zodiac. The sign of Libra is illustrated by the scales; it represents justice. Libra is an old Roman unit of weight. And though Libra is spelt as “libre” in French, it translates to “free”. The Libra Association. In Geneva, Switzerland, Facebook co-founded the Libra Association. The Libra Association is a group of powerful companies from different business sectors that will serve as the de-facto monetary authority of the Libra currency. It was founded with 28 members, aiming at 100 members as time goes by. Each member contributes $10 million to the project. Facebook still wants to “maintain a leadership role through 2019″. It’s only logical that it does. Yet, after 2019, Facebook will not have a clear leadership role. The Libra Association awards an equal vote to each member. So eventually, Facebook will have as much a say as any other founding member. Facebook’s membership of the Association is through Calibra, a subsidiary of Facebook. The Libra Association will also manage technical aspects of the currency and work with regulators to make sure they are abiding by and complying with existing laws and policies. They plan on adopting real-life techniques and safeguards that will make sure the value of Libra remains stable. Who are The Libra Association? I did mention “right strategy.” Facebook’s strategy for the rollout of Libra seems to be centred around a system of harmonious integrations from very powerful inlets into our lives right from the go. This seems more obvious when you analyse the breakdown of The Libra Association’s founding 28 members. Here’s the exact list of companies grouped by their business sectors: Payments: PayPal, Visa Inc., Mastercard, Stripe, PayU. Telecommunications: Vodafone, Iliad SA. Technology & Marketplaces: Uber, Spotify, eBay, Lyft, Calibra, Booking Holdings, MercadoPago, Farfetch. Venture capital: Andreessen Horowitz, Ribbit Capital, Thrive Capital, Union Square Ventures, Breakthrough Initiatives. Blockchain: Coinbase, Xapo, Anchorage, Bison Trails. Nonprofit & Multilateral Organizations, and Academic Institutions: Women’s World Banking, Mercy Corps, Kiva, Creative Destruction Lab. These companies add up to 28. With a roster like that, it’s easy to see how Libra will catch on pretty fast. Why have a Cryptocurrency. With the proper rollout and implementation strategy, why not. The case for Libra was made back in 2009 when the social media company launched Facebook Credits, a virtual currency. At that time, Facebook Credits was designed to take on a life of its own and turn into a micropayment system that is open to any Facebook application. It was often used in games, but other applications utilised the currency as well. It was even sold in physical store outlets like Walmart, Target and Best Buy. Facebook Credits was retired after 4 years in 2013. These waters are therefore not new territory for Facebook, though they are adopting a much bigger, more inclusive method of approach. The Libra Association says the purpose of Libra is to “empower billions of people”, pointing out that there are 1.7 billion people in the world without traditional bank accounts who could use the currency, Libra. The Case for Libra in Ghana. The World Bank’s Economic Update Report on Ghana has stated that the main driver of financial inclusion in our country is not traditional banks, but rather Mobile Money. It estimates than within 5 years, more people would be accessing financial services using Mobile Money and other FinTechs. The report put particular emphasis on the government’s role in the integration of Mobile Money and modern financial technology in broadening the access of formal financial services to Ghanaians, using collection and payment of utility bills. The report stated, “Current approaches remain piece-meal, and clear direction from government is needed to further push existing projects in these areas. To do so, financial and technical support to the Ministries, Departments, and Agencies (MDAs) and utilities is required to update their internal accounting systems. This would allow full integration via open application programme interfaces (APIs) into institutions such as GhIPSS, allowing for individuals to use their bank account or mobile wallets to pay for government services or utility bills.” The introduction of Libra into the mix is very timely and presents many opportunities for local innovation, considering the popularity and increasing use of Facebook, Whatsapp, Instagram, Uber and others like it. These apps will be the first to integrate Libra in its normal use. Where’s Africa in the Libra Association. During the launch of this report, the World Bank Country Director, Dr. Henry Kerali,